RPS has a dedicated team of highly skilled and knowledgeable engineers that can offer expert advice, service and support on a range of 3D printing technologies and materials.
We provide premium support to help you get the very best from your Stereolithography (SLA®) or Laser Sintering (SLS®) hardware
Providing first-class technical support to businesses world-wide, RPS has the experience and expertise to help you with a range of 3D printing requirements, including:
- Service Contracts
- Laser Refurbishment
- Spare parts, repairs, upgrades or service exchanges
- Material analytical services
Our expert engineers are available for in-person repairs, parts and service the very next business day* or available via remote system access and telephone assistance.
RPS offer a range of SLA® and SLS® Service Plans to help support your 3D printing system requirements.
Create a customised Service Plan to match your business needs or choose from a range of service plan options. Offering local or global service contracts at different levels of support depending on requirements and/or budget, RPS can help with your 3D printing needs.
RPS offer a global laser refurbishment service for all SLA® Viper Si2, 3500, 5000 and 7000 3D printer laser systems.
Our highly experienced team of engineers can complete minor service on site or a major/full laser refurbishment at our fully equipped RPS laser lab located in the UK.
A laser refurbishment can be completed within 1 week* and comes with a 6-month or 12-month warranty.**
Minor refurbishment includes:
- Replace doubler and tripler crystals, repairing capsule if needed
- Clean all optics, and replace as needed
- Full alignment of beam through optics and crystals
- All repaired lasers are adjusted for the appropriate machine specific beam diameter
- All repaired lasers are shipped with a beam/power specification sheet
- Up to 6-month warranty
Major refurbishment includes:
- Replace laser diode (system dependant) and vanadate crystal
- Pinhole alignment
- Q-switch replacement (if needed)
- AOM replacement (if needed)
- Full alignment of beam through cleaned optics
- All repaired lasers are adjusted for the appropriate machine specific beam diameter
- All repaired lasers are shipped with a beam/power specification sheet
- Up to 6-month warranty
Full refurbishment includes:
- Combination of Minor and Major Refurbishment
- Up to 12-month warranty
We also provide a refurbishment service on Spectra-physics (Newport) T20/J30 laser systems.
Please contact us for more information.
*Depending on location. **Warranty is a return to base
RPS can upgrade the computer and system for all SLA®and SLS® hardware and software.
SLA®
- Hardware/software upgrade
- PC upgrade with fast DSP card
- Laser Upgrade for SLA 250 models
SLS®
- Hardware/software upgrade
- Digital upgrade:
- Windows 10 PC*
- PCS and Scan Controller Replacement*
- Scanner Replacement and Upgrade**
*Available with a part upgrade service. **Available only with a full upgrade service.
RPS can repair your legacy or existing SLA® or SLS® equipment at a fraction of the cost of the original manufacturer.
Our experienced engineers are able to advise you on the most cost-effective solution for repairs or on-going maintenance for your hardware.
RPS offers service contract customers a service exchange option.
If you have a hardware part that requires repair, RPS can supply and fit a replacement part for you to keep your hardware operational, and ensuring your downtime is kept to a minimum. Our service exchange offers customers a cost effective and speedy repair solution for hardware issues.
RPS stock a comprehensive range of spare and replacement parts for SLA® and SLS® equipment, all of which can either be shipped directly to the customer or installed by our engineers at the customer’s site.
Spare parts we can supply include:
- Computers
- Diode packs
- Encoders/Scanning mirrors
- IR sensors
- Lasers
- Optics
- Power supplies
- Vacuum pumps
- Window lenses
RPS provide polymer analytical services, offering a formulation process to help businesses select the most appropriate material for a specific application and cover:
- Tensile Testing
- Flexural testing
- PSD (Particle Size Distribution) Testing
- DSC (Differential Scanning Calorimeter) Testing
- Drop in replacement for OEM materials
RPS also offer a materials consultation service, helping you find the best material for your application.
Request a quote
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